Privacy Policy

At ZingaDeals, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our services.

By using our services, you agree to the practices described in this Privacy Policy. If you do not agree with our practices, please do not use our services.

We collect several types of information to provide and improve our services:

Personal Information You Provide:

• Name, email address, and phone number
• Payment information (processed securely by third-party processors)
• Account credentials and preferences
• Customer support communications

Information Collected Automatically:

We use your information for the following purposes:

• Service Delivery: Processing transactions, delivering gift cards, and managing your account
• Communication: Sending order confirmations, customer support, and important service updates
• Security: Preventing fraud, protecting against unauthorized access, and maintaining platform security
• Improvement: Analyzing usage patterns to enhance our services and user experience
• Legal Compliance: Meeting regulatory requirements and responding to legal requests
• Marketing: Sending promotional offers (with your consent, and you can opt out anytime)

We share your information only in the following limited circumstances:

Service Providers:

• Payment processors (Stripe, PayPal) for transaction processing
• Email service providers for communications
• Cloud hosting providers for data storage and platform operations
• Analytics services for usage insights and improvements

Legal Requirements:

• When required by law, regulation, or court order
• To protect our rights, property, or safety
• To prevent fraud or illegal activities
• In connection with legal proceedings

Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

We implement comprehensive security measures to protect your information:

Technical Safeguards:

• SSL/TLS encryption for data transmission
• AES-256 encryption for data storage
• Regular security audits and penetration testing
• Multi-factor authentication for administrative access
• Secure coding practices and regular updates

Organizational Safeguards:

• Limited access to personal information on a need-to-know basis
• Employee training on data protection and privacy
• Confidentiality agreements with all staff and contractors
• Incident response procedures for security breaches

We use cookies and similar technologies to enhance your experience:

Types of Cookies We Use:

• Essential Cookies: Required for basic functionality and security
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how you use our services
• Marketing Cookies: Used to show relevant advertisements (with consent)

Managing Cookies:

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our services.

We retain your information for different periods based on the type of data and purpose:

• Account Information: Until you delete your account, plus 30 days
• Transaction Records: 7 years for tax and legal compliance
• Support Communications: 3 years for service improvement
• Marketing Data: Until you opt out, plus 12 months
• Analytics Data: 24 months in aggregated, anonymized form

When data is no longer needed, we securely delete or anonymize it according to industry best practices.

Depending on your location, you may have the following rights regarding your personal information:

Universal Rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications

Additional Rights (GDPR/CCPA):

• Portability: Receive your data in a machine-readable format
• Restriction: Limit how we process your information
• Objection: Object to processing based on legitimate interests
• Non-discrimination: Equal service regardless of privacy choices

To exercise these rights, contact us at [email protected] or use the contact form on our website.

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place:

• Standard Contractual Clauses approved by regulatory authorities
• Adequacy decisions where applicable
• Other lawful transfer mechanisms as required

All international transfers comply with applicable data protection laws and regulations.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

How We Notify You:

• Email notification for significant changes
• Prominent notice on our website
• In-app notifications where applicable

Your continued use of our services after changes take effect constitutes acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy Team Contact:

• Email: [email protected]
• Phone: +1-833-828-0977
• Mail: Privacy Officer, ZingaDeals, 303 North Glenoaks Boulevard, Burbank, CA 91502
• Response Time: We will respond to privacy requests within 30 days